FAQ

see below for info regarding online orders, shipping methods and rates, return and exchange policies, care instructions, wholesale ordering, and more.

ABOUT US

at boobaBOD,  we make functional, fashionable, quality, contemporary dance & active apparel that takes you from the studio to the street.

our apparel is hand sewn and made in the USA. 

SOCIAL MEDIA

follow us for updates, promos or to show us some love:

 INSTAGRAM 🤎 PINTEREST 

CONTACT US

we'd love to hear from you! 
send us an email at: HEY.boobaBOD@gmail.com.

ORDERING


When can I place an order?
anytime you want! orders can be placed through our website 24 hours a day, 7 days a week. remember to create an ACCOUNT to view order history, track orders, easily exchange, etc. all boobaBOD products.

What are your payment options?
all prices are stated in USD.
we accept payment through various methods.

SHIPPING

How long does it take my order to ship?

All ready to ship orders are processed within 2-7 business days and shipped via USPS. Made-to-order & Custom orders may take longer to process as they must be made by hand first. Once the items are sewn & inspected, they will be processed within 2-7 business days and shipped via USPS. 

Priority Shipping may be available on select items. If this option is chosen, the order is processed within 1-3 business days and shipped via USPS Priority or Overnight with an expedited carrier. Holidays may cause shipping delays. All packages are shipped from Raleigh, NC, USA and transit times will vary depending on the shipping destination.

For International shipments, please allow up to 3-5 weeks after shipment for your order to arrive. Delays in customs is common and out of our control. Buyer is responsible for any customs fees including taxes and duties. Please make sure you are familiar with your Country's taxes and duties before placing your order.


RETURN AND EXCHANGE POLICY

What is your policy on returns & exchanges?

Before returning your order, please consider the following:

  • We are happy to issue a full refund (to the original payment method) within 7 days of the delivery of your order, excluding CUSTOM items. 
  • We accept items for exchange within 30 days of the delivery of your order.
  • Items must be in original condition. we will not accept the return of any items that have been worn, laundered, or altered in any way.
  • We will not accept returns of Sale or CUSTOM merchandise.
  • You are responsible for the cost of shipping items back to boobaBOD. we will ship your replacement at no additional cost.

To return/exchange your order:

1. Just send us an email. Include the style, color, size and return/exchange explanation of the desired replacement item/s.

2. Ship the items to the street address provided to you (via email) once your return/exchange has been approved by boobaBOD. 

Use a carrier that provides tracking as boobaBOD is not responsible for the lost shipments. We will process your return/exchange right away, but in some instances allow up to 2 weeks for processing.

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As a retailer, how do I carry boobaBOD at WHOLESALE?

If you are a retailer wanting to be a part of the boobaBOD movement- apparel for ALL, please visit the wholesale info tab in the menu. 

 

How do I order GIFT CARDS?

We offer GIFT CODES in lieu of physical Gift Cards!

To purchase boobaBOD GIFT CODES, select the gift amount on the GIFT CODES product page, add it to your cart, and complete checkout. Multiple GIFT CODES can be purchased by adding as many as you'd like to your cart. After purchase, you'll receive an email containing a unique code and gift amount. To give the code to a recipient, send them the code via email, or print it out and give in person.

To redeem boobaBOD GIFT CODES, proceed to the checkout after product selections. On the checkout page, enter the code in the marked field. The code can be used as many times as you like, until the total amount is fulfilled. 

 

How do I care for my apparel? 


shorts, shirts, pants, coverups, leotards, unitards, biketards
Machine or hand wash cold with mild detergent, lay flat to dry. 

skirts
Machine or hand wash cold with mild detergent, lay flat to dry. If needed,  iron on lowest heat with a pressing cloth (a small piece of any type of regular cotton material, preferably one without dyes) between the iron and skirt.

 

Does boobaBOD have any INTERNSHIPS &/or BRAND AMBASSADORS?

We are always looking for smart, inclusive, hardworking people to become one of our "BOOs" and help propel us in the world!

To inquire about available internships in Raleigh-Durham, NC,  please send a cover letter and resume to hey@boobaBOD.com.

WE WANT TO SEE !!!

Share your 🤎 for boobaBOD with your followers.

Become one of our "BOOs," our brand ambassador team! Just send us an email at boo@boobaBOD.com with your social media contact information and a sentence or two about why you love & have a special place in your 🤎 for boobaBOD!